Why Locals Love Costa Coffee
Located within the bustling County Oak Retail Park in Crawley, Costa Coffee at Unit 1A offers a welcoming oasis for coffee lovers and casual visitors alike. As part of the iconic coffee shop chain, this Costa seamlessly blends quality, comfort, and friendly service in a vibrant setting that accommodates the busy pace of shoppers while providing a much-needed pause. Whether you're swinging by for a quick caffeine fix or settling in for a relaxing break, this venue’s clean, well-lit interior with glass walls invites you to enjoy both your drink and a charming view of the surrounding activity.
The menu here is a delightful celebration of beverage craftsmanship, featuring seasonal favorites such as the Salted Caramel & Cream and the decadently smooth Ruby Chocolate & Light Dairy Swirl. For those seeking comforting warmth, the Black Forest & Cream Hot Chocolate offers an indulgent embrace with rich chocolate layered with creamy swirls. Beyond the festive specials, there’s a curated selection of signature drinks—don't miss the Golden Caramel Latte Macchiato and its iced counterpart, both balancing creamy sweetness with a subtle caramel finish for just £4.30.
Food options, while somewhat limited, are thoughtfully curated; the classic Ham & Cheese Toastie pairs beautifully with the robust flavors of your chosen coffee or hot chocolate. Specialty choices like the Purple One® Latte With Light Dairy Swirl and the indulgently nostalgic After Eight® Hot Chocolate transport your taste buds to a melt-in-your-mouth experience, combining familiar confectionery notes with smooth beverage blends.
What truly sets this Costa Coffee apart, beyond its well-crafted menu, is the atmosphere crafted by the dedicated staff. Customers consistently praise the kindness and attentiveness of the team, highlighting names like Viki and Andrea for their exceptional service. The warm environment feels more like a home away from home—even during the busiest Sunday afternoons when foot traffic surges, the staff’s friendly demeanor and efficient service maintain a calm and inviting space.
Whether escaping the summer heat with a refreshing mango passion fruit cooler or sharing a cozy coffee moment with loved ones in the well-air-conditioned interior, this Costa Coffee location embodies the comforting familiarity of the brand while delivering an intimate local experience. It’s a place where quality coffee meets genuine hospitality, making it a true gem within Crawley’s retail landscape.
For anyone looking for that perfect cup—or an oasis of friendliness amidst their busy day—Costa Coffee at County Oak Retail Park is your go-to spot.
Contact: +44 333 003 5883
See the Space & Food
What Makes This Place Friendly
- Outdoor seating
- Delivery
- On-site services
- Takeaway
- Dine-in
- Great coffee
- Great dessert
- Great tea selection
- Breakfast
- Lunch
- Solo dining
- Good for working on laptop
- Wheelchair-accessible car park
- Wheelchair-accessible entrance
- Wheelchair-accessible seating
- Wheelchair-accessible toilet
- Coffee
- Quick bite
- Breakfast
- Brunch
- Lunch
- Dessert
- Seating
- Table service
- Toilet
- Wi-Fi
- Wi-Fi
- Casual
- Groups
- Tourists
- Accepts reservations
- Credit cards
- Debit cards
- NFC mobile payments
- Good for kids
- High chairs
- Free parking lot
- Parking
Real Reviews from the Community
- Mar 21, 2026
I love costa but this one is my go to. The staff are really kind and friendly. even though this place gets very busy it doesn't bother me since i just like to grab my coffee and make my way home to enjoy there. the staff are some of the nicest people i have ever met.
- Mar 10, 2026
Can be very busy on a Sunday afternoon. Clean environment and friendly staff. Glass walls provide good views for those that like to watch the world go by.
- Mar 4, 2026
Since the new manager has taken over everything is EXCLELLENT. Happy place and great coffee& Viki & Andrea has the best customer service ever Thank you
- Feb 25, 2026
It is the only coffee shop in the Crawley county oak shopping centre...... the shop is moderately busy ... the coffee shop has good sitting space .... it had very limited eating options but very good coffee and coolers ..... this time I tried the mango passion fruit cooler and it was very good ... very good drink to beat the summers
- Feb 14, 2026
I really enjoy going to this costa restaurant with my son. The staff are really friendly and its always clean, plus the air conditioning is ideal in the heat. I highly recommend it here, if you'd like a friendly comfortable environment to have a coffee with friends and family.
- Feb 8, 2026
This is probably my favourite cafe. It is in a Next but the cakes are handcrafted with excellence and there is a good view. -It can get very busy at 11:00 , though. Still 5 stars.
- Jan 18, 2026
Typically busy coffee shop due to prime retail park location.Limited seating somewhat but excellent interior design and use of space;very well designed big tall windows around building.Staff very welcoming,helpful,friendly and professional with excellent work ethic despite the busyness.Just one large toilet room here;would be better to have more but could be due to lack of space for this;having said that;it is adequate for the coffee shop generally.Excellent coffee shop in brilliant location as useful for both shoppers and workers at manor royal industrial centre.
- Dec 12, 2025
Good little coffee shop for a quick coffee and bite to eat. Its in a shopping centre so lots of parking. Got outside and inside seating. Seems to be a few people using it for meetings and work. Got a good variety of food and drinks. The staff are friendly and service is fast. @SAFFA_FOODIE